Business Etiquette

3 Sep 2014 12:04 PM -
Business Etiquette

Extract from Smart Company 3/01/12

  • I will not be late for meetings.
  • If being late in unavoidable, I will make a short, genuine apology and get on with it. I will not make long-winded excuses.
  • I will use my iPhone, Blackberry and/or iPad in a considerate manner.
  • I will not tweet and talk simultaneously.
  • I am capable of turning off electronic devices or at least switching them to silent mode.
  • I will respond to emails in a timely, courteous way.
  • I will resist the urge to use emoticons.
  • I will RSVP.
  • I will introduce people in social situations.
  • I will pay attention to a person’s name when I am being introduced and make an effort to memorise it.
  • I will not guess how many months pregnant women are.
  • I will not make assumptions about someone’s sexuality or ethnicity.
  • I will not act in an overly familiar way with new acquaintances, new clients and potential new investors – and will avoid discussing sex, politics, religion.
  • I am capable of listening to a presentation/keynote address without looking at my iPhone, iPad or Blackberry.
  • I will eat, sneeze, entertain clients and behave in a culturally sensitive and professional manner at all times.

How do you rate against these points?

For more information, contact Michelle Hamer on

Phone: (07) 5444 6200

Email: support@smartadvice.com.au

Web: http://www.smartadvice.com.au/

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